Privacy policy

This Policy applies as between you, the User of this Web Site and the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein.

1. Introduction
Welcome to www.worldclassedge.com. We prioritize the protection of your personal data and transparency in our practices.
This Privacy Policy describes how we collect, use, share, and protect your information, ensuring compliance with GDPR,
CCPA, and other relevant regulations. It also explains your rights and how you can manage your data preferences.

2. Data Collection and Use
2.1 Access to Third-Party Accounts
We may access third-party accounts to enhance user experience, which may involve data sharing with these services:
 - Facebook: Permissions include device information, email, usage data, and trackers.
 - Google Drive: Permissions include device information, email address, usage data, and trackers.
 - X (Twitter): Permissions include device information, username, usage data, and trackers.

2.2 Advertising Services
We use various advertising services to display personalized ads, measure their performance, and analyze user interactions:
 - Amazon Advertising, Audience Network, Dailymotion, Dynamic Tracking, eBay Advertising, dataXtrade, Google Ads
 Conversion Tracking, and Google AdSense: Process personal data such as trackers, usage data, device information,
 and unique identifiers for ad targeting and performance measurement.
 - Google Ads Customer Match: Collects data like email, phone number, country, user ID, ZIP/postal code, and unique
 device identifiers to match with Google accounts for targeted advertising.
 - GoDaddy Digital Marketing Suite: Processes data such as email contents and click interactions.
 - Google AdSense DoubleClick: Tracks usage patterns with DoubleClick cookies to provide personalized ads, allowing
 users to opt out via Google Ads Settings.

2.3 Analytics Services
We use analytics services to monitor user behavior, site performance, and demographics, which help us improve the website:
 - Google Analytics 4: Tracks usage data, session statistics, unique identifiers, demographics, and interests.
 - YouTube Analytics and Reporting API: Collects information about video content interactions, including session
 data, usage data, and device information.
 - Meta Events Manager: Analyzes traffic and user interactions, processing data like browsing history, order ID, IP
 address, and more for a comprehensive view of website activity.
 - Google Analytics Demographics and Interests Reports and Google Analytics for Firebase: Collect data such as device
 information, operating systems, session duration, and other granular metrics on user behavior.

2.4 Applications Used
 - Whop and Paddle (Merchants of Record): These platforms handle payment processing, compliance, and user account
 management. They process payment details, contact information, and purchase history.
 - VdoCipher: Used to prevent digital piracy, VdoCipher processes IP addresses and user activity data for secure
 content streaming.
 - LearnWorlds: Our learning platform processes course progress data, assessments, and other educational information
 to enhance the user learning experience.
 - Discord and 2Chats: Facilitate community engagement and support, tracking user messages and interactions.
 - Pabbly, Zapier, and WebinarJam: Manage workflows and user interactions, including emails, registrations, and event
 participation. User data processed includes email, event participation, and usage data.
 - Zoho CRM: Manages customer relationships and support by processing contact information, purchase history, and
 interaction data.

2.5 User Identity Verification
 - Veriff: Provides identity verification services for security and compliance. Data processed includes personal
 identification documents, facial recognition data, and relevant details to confirm identity, retained only as
 required by law.

3. Collection of Privacy-Related Preferences
 - iubenda Privacy Controls and Cookie Solution: Allows us to store user preferences related to cookie use, data
 processing, and consent management.

4. Contacting the User
 - Contact Form: Collects user data, including date of birth, email, first name, last name, phone number, and any
 data submitted.
 - Mailing List or Newsletter: Tracks email addresses, usage data, and preferences to manage subscriptions to
 promotional communications.

5. Displaying Content from External Platforms
 - Google Fonts and Google Maps Widget: These services allow the display of external content on our website,
 collecting usage data and trackers as part of their integration.

6. Interaction with External Social Networks and Platforms
 - Facebook Like Button and Social Widgets: Allow interactions with Facebook, collecting usage data and trackers for
 social interactions.

7. Managing Support and Contact Requests
 - Zoho CRM Email: Manages support and contact requests, processing details like company name, email, address, and
 usage data to handle inquiries efficiently.

8. Tag Management
 - Google Tag Manager: Manages tracking and tags on the Website, facilitating streamlined data collection.

9. User Rights and Data Management
Depending on your location, you may have rights under GDPR, CCPA, or other applicable laws, including:
 - Right to Access: Request access to the personal data we store.
 - Right to Correction: Update or correct inaccurate data.
 - Right to Deletion: Request deletion of your data, subject to legal and operational retention requirements.
 - Right to Data Portability: Request a copy of your data in a portable format.
 - Right to Object/Opt-Out: Manage your preferences for data sharing and interest-based advertising by using our
 privacy preferences panel or following opt-out links provided by third parties.
 To exercise these rights, please contact us at info@worldclassedge.com.

10. Security and Data Retention
We implement strict security measures to protect personal data from unauthorized access and maintain data retention
policies aligned with the purpose and legal requirements. Retention varies depending on the service; personal data is
deleted once it is no longer required for its intended purpose.

11. Cookie and Tracker Use
Our website uses cookies and trackers to deliver a seamless experience, provide functionality, analyze site performance,
and personalize ads. Trackers fall into several categories:
 - Necessary Trackers: Essential for basic functionality.
 - Functionality Trackers: Support interactions and enhanced features.
 - Analytics Trackers: Track site performance and user behavior.
 - Marketing Trackers: Used for interest-based advertising and ad measurement.
For a full list of cookies, their duration, and management options, consult our Cookie Policy. You can also manage
cookies through your browser settings or our website's privacy preferences panel.

12. Managing Preferences and Opt-Out Options
You can adjust cookie settings through your browser and manage interest-based advertising preferences with YourOnlineChoice(EU/UK), Network Advertising Initiative (US), Digital Advertising Alliance (US), and AppChoices (mobile). These resources
enable more granular control over interest-based ads across devices.

13. Updates to this Privacy Policy
This Privacy Policy may be updated to reflect changes in data practices or compliance requirements. Please review it
periodically. Any substantial changes will be communicated through the website or directly to registered users.

14. Contact Information
For inquiries or to exercise your data rights, please contact:
 World Class Edge L.L.C-FZ
 Licence N°2415342.01
 The Meydan Hotel, Grandstand, 6th floor,
 Meydan Road, Nad Al Sheba,
 Dubai, U.A.E
 Email: info@worldclassedge.com

15. Definitions and Legal References
Personal Data (or Data): Any information that allows the identification of a natural person.
Usage Data: Automatically collected information, such as IP addresses, browser details, and interaction data.
User Rights: Defined by GDPR, CCPA, and similar laws, detailing rights to data access, deletion, and correction.
Controller/Owner: The entity determining data processing purposes and methods; in this case, World Class Edge L.L.C-FZ.
Tracker: Technologies like cookies and web beacons that enable tracking of user behavior across devices.
This Privacy Policy complies with multiple legislative standards and is solely applicable to www.worldclassedge.com.
For further details or clarification, please contact us.

WorldClassEdge LLC-FZ Digital Course Return Policy

WorldClassEdge LLC-FZ offers a digital course experience. As such, our return policy adheres to international
standards for digital content while providing reasonable flexibility for users who may not find the course suitable early on.
Refunds are generally not available once significant portions of the course are accessed, particularly high-value content
in advanced chapters.
Please note: We utilize Paddle and Whop as our Merchants of Record. Any refund request is processed in accordance
with our policy, as enforced by these third-party payment platforms.

1. General Refund Eligibility
 - Refund requests may be considered if submitted within 14 days of purchase, provided the User has accessed only
introductory sections or a limited portion of the course.
 - Requests made after 14 days from the purchase date are generally ineligible for refunds.

2. Monitoring Access and Completion Rate
 - Our platform enables us to monitor completion rates and track which chapters or modules have been accessed.
 - This monitoring allows us to facilitate refunds for Users who only engage with the introduction or initial chapters and
decide early on that the course does not meet their expectations.
 - Our tracking capabilities also help identify potential misuse. If a User completes or accesses substantial portions of
advanced, high-value content, this will weigh heavily against refund eligibility, protecting the company from fraudulent
claims where content is consumed in full or nearly in full before requesting a refund.

3. Limitations on Refunds for Advanced Content Access
 - Users who have accessed advanced course modules, where core or high-value training resides, will generally be
ineligible for refunds.
 - Requests from Users who have accessed significant portions of advanced chapters or assessments will typically be
declined, as these sections represent the core intellectual value of the course.

4. Discretionary Evaluation of Course Progress
 - Each refund request is evaluated case-by-case, with careful consideration given to the quantity and level of content
accessed.
 - If only introductory material is viewed, a refund may be considered if requested within the return eligibility period.
However, access to or completion of advanced modules will significantly reduce refund eligibility.

5. Enforcement of Refund Policy by Paddle and Whop
 - Refunds for purchases made through WorldClassEdge LLC-FZ are processed by our Merchants of Record, Paddle
and Whop. These platforms adhere to the terms outlined here and have technical measures in place to enforce this
policy based on course engagement data.
 - Users are encouraged to refer to the payment confirmation email from Paddle or Whop for specific refund
instructions related to their purchase.

6. Non-Refundable Instances
 - Refunds are not issued in cases where a User has completed substantial portions of the course, particularly
high-value, advanced content.
 - Refund requests based solely on individual preferences or dissatisfaction unrelated to the advertised course
objectives are generally not eligible.

7. Exceptional Circumstances
 - In cases of technical issues or billing errors, refunds may be issued following an investigation. Users experiencing
such issues are encouraged to contact our customer support team.
Note: This policy does not limit any rights you may have under applicable consumer protection laws in your jurisdiction.
WorldClassEdge LLC-FZ
The Meydan Hotel, Grandstand, 6th floor, Meydan Road, Nad Al Sheba
License Number: 2415342.01

1. Definitions and Interpretation

In this Policy the following terms shall have the following meanings:
"Account": means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;
"Content": means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;
"Cookie": means a small text file placed on your computer by Ltd when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site.
"Data": means collectively all information that you submit to the Web Site. This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;
"": means , ADDRESS;
"Service": means collectively any online facilities, tools, services or information that makes available through the Web Site either now or in the future;
"System": means any online communications infrastructure that makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;
"User" / "Users": means any third party that accesses the Web Site and is not employed by and acting in the course of their employment; and
"Website": means the website that you are currently using (school.morpheus.education) and any sub-domains of this site (e.g. subdomain.yourschool.com) unless expressly excluded by their own terms and conditions.

2. Data Collected

Without limitation, any of the following Data may be collected:
  • 2.1 name;
  • 2.2 date of birth;
  • 2.3 job title & profession;
  • 2.4 contact information such as email addresses and telephone numbers;
  • 2.5 demographic information such as post code, preferences and interests;
  • 2.6 financial information such as credit / debit card numbers;
  • 2.7 IP address (automatically collected);
  • 2.8 web browser type and version (automatically collected);
  • 2.9 operating system (automatically collected);
  • 2.10 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and
  • 2.11 Cookie information (see Clause 10 below).

3. Our Use of Data

  • 3.1 Any personal Data you submit will be retained by for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to one year.
  • 3.2 Unless we are obliged or permitted by law to do so, and subject to Clause 4, your Data will not be disclosed to third parties. This includes our affiliates and / or other companies within our group.
  • 3.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security, see Clause 9 below.
  • 3.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:
  • 3.4.1 internal record keeping;
  • 3.4.2 improvement of our products / services;
  • 3.4.3 transmission by email of promotional materials that may be of interest to you;
  • 3.4.4 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.

4. Third Party Web Sites and Services

may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment handling, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services do not have access to certain personal Data provided by Users of this Web Site. Any Data used by such parties is used only to the extent required by them to perform the services that requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998.

5. Changes of Business Ownership and Control

  • 5.1 may, from time to time, expand or reduce its business and this may involve the sale of certain divisions or the transfer of control of certain divisions to other parties. Data provided by Users will, where it is relevant to any division so transferred, be transferred along with that division and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was supplied by you.
  • 5.2 In the event that any Data submitted by Users will be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.

6. Controlling Access to your Data

  • 6.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:
  • 6.1.1 use of Data for direct marketing purposes; and
  • 6.1.2 sharing Data with third parties.

7. Your Right to Withhold Information

  • 7.1 You may access certain areas of the Web Site without providing any Data at all. However, to use all Services and Systems available on the Web Site you may be required to submit Account information or other Data.
  • 7.2 You may restrict your internet browser’s use of Cookies. For more information see Clause 10 below.

8. Accessing your own Data

  • 8.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.
  • 8.2 You have the right to ask for a copy of your personal Data on payment of a small fee.

9. Security

Data security is of great importance to and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.

10. Changes to this Policy

reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.

11. Contacting Us

If there are any questions regarding this privacy policy you may contact us at info@morpheus.education